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ABOUT ECE

We are a leading manufacturing factory andwholesale supplier, specializing in high-quality products,including senior care items and a wide range of other goods. ..

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FAQ: FDA/CE-Certified Bath & Bed Safety Products

Q1: Are your products safe for seniors?

✓FDA / CE Certified (EU safety standard)
✓ Holds up to 150kg (330lbs)
✓ Anti-slip & mildew-proof materials

Q2: Is installation difficult?

Depends on the product type:

🛁 Shower Stools/Bed Rails
✓ No drilling needed
① Adjust clamps (fits 5-8cm edges)
② Check stability with built-in level

🚽 Bathroom Grab Bars
① Use included template to mark holes
② Drill 4 holes (standard 6mm bit)
③ Secure with provided stainless screws
Scan QR code for 5-minute video guide

🛠️ All installations:
• Requires only household tools (screwdriver/drill)
• Average setup time: 3-15 minutes
• Download printable templates:Product manuals and videos

Q3: Which model suits my needs?

Tell us 3 things:
• Use for: Bed/Bathroom (circle one)
• User weight: Under 100kg/Over 100kg
• Preferred grip: Soft foam/Textured
Email/WatsApp photos of your setup for free advice

Q4: How to get replacement parts?

6-Month Comprehensive Warranty
• Full Coverage: Aluminum frames, screws, and all structural components are protected against non-damaged defects.
• Free Parts Policy: If any part fails due to manufacturing issues, simply send a short video/photo of the problem with your order number. We’ll ship replacement parts at no cost – no need to return the old item.

Customer covers minimal shipping fees. Damage from misuse or improper assembly is excluded.